Online Support

Upgrading the Print Manager Plus Release Station

Issue

Upgrading the Print Manager Plus release station involves the following steps.

Solution


  1. Ensure you are properly licensed for the Release Station:
    This can be checked on the Print Server's tab of Print Manager Plus 2010. With this tab, each server licensed for the Release Station will indicate it by listing 'Release Station' within the License Information Column.

    Note:
    If you have purchased the Release Station, but do not see this, then you may need an updated license key. Please contact WorldWideSupport@softwareshelf.com with your current license key.

  2. Uninstall the Release Station:
    Current the Release Station does not support an in place upgrade. You will need to first uninstall the program from Add/Remove programs within Windows.

  3. Download & Install the newest Release Station:
    Once uninstalled, you will need to download and install the newest version available at this link.
    http://downloads.softwareshelf.com/products/146/ReleaseStation2010Setup.msi

    Please review the appropriate documentation for information on installing and configuring your Release Station.

    Release Station Quick Start for Windows 2003
    http://downloads.softwareshelf.com/products/146/RS2010_QuickStart_(Win2003).pdf

    Release Station Quick Start for Windows 2008 / Vista / 7
    http://downloads.softwareshelf.com/products/146/RS2010_QuickStart_(Win2008-Vista-7).pdf

    Release Station Quick Start for Windows XP / 2000
    http://downloads.softwareshelf.com/products/146/RS2010_QuickStart_(Win2000-XP).pdf

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