Company Information

Software Shelf International, Inc. strives to provide each customer with the highest quality computer software, sales assistance and technical support and a lot more.

Software Shelf® services include licensing of intellectual property, customer service and Software Shelf technical support as well as award winning Software Shelf computer consultation, online retail store services featuring our computer software, and information services rendered by means of a global computer information network in the field of computer software.

Software Shelf® computer software products, in addition to our own line of Software Shelf printer management software products, include other "best of breed" Windows® Enterprise products.

Easy to use and powerful Software Shelf utilities and applications keep one PC or a network of thousands running optimally, securely and more cost-effectively.

Software Shelf computer software programs are for use in and include database management, accounting and cost management features, and computer utility programs to enable complete control of printing resources and control of costs in a manner that saves an individual or an organization of thousands substantial and never before realized cost savings.

Software Shelf International Company Profile

The company was founded by Mr. William Feeley in 1994 in Silicon Valley’s Redwood City, California. Software Shelf developed the first print management software in the market that was native to the Windows operating system. Today, its print management software is the only technology on the market native to the Windows operating system and integrated with it up through Windows Server 2008. Software Shelf® priority is the achieving of the highest technical quality of product and providing each customer with uncompromising help in customer service and technical support. In addition to manufacturing its own line of software, the company distributes certain "best of breed" Windows network management products. We have a customer base of over 200,000.

Only Microsoft verified, certified or proven world class products are offered to our customers. Our flagship products are Print Manager Plus® software and other print management utilities for network administrators.

Our mission is to provide the highest quality and easy to use software and service to our customers to help them increase their own production, efficiency, and viability to improve their own bottom line far in excess of the cost of the software. Our technology helps organizations comply with HIPAA, Sarbanes-Oxley and Data Protection Acts regulations. Our tools reduce the total cost of ownership of computer systems as well as save money in IT staff time and make the job easier for IT administrators and end users.

Software Shelf corporate offices are located in Clearwater, Florida, USA with additional offices located in the United Kingdom for the EMEA (Europe, Middle East, Africa) region. Software Shelf incorporated as a California corporation in January 1997 and established its UK corporate registration in 2002.

Software Shelf has expanded many times since its inception and has become known for its world-class development, marketing and sales of its print management software to organizations of all sizes around the world, from leading universities, school districts, and governments, to major banks, corporations, law firms, engineering firms, architectural firms, real estate firms, libraries and business organizations of all types, including printing solution consultants and printer manufacturers. Software Shelf works closely with Microsoft® development and management executives to ensure our development is coordinated and stays abreast of Microsoft planning and new releases.

Software Shelf is a certified Microsoft partner and was recently awarded the Hewlett-Packard Outstanding Partner of the Year Award.

The Software Shelf online software store was created in 1998 to service customers worldwide. The online store provides immediate access to Software Shelf products without delays caused by national or international shipping and banking across borders. Software products are available for purchase online through secure, encrypted credit card processing. Products ordered on line can be downloaded or shipped by traditional methods.

Staff Background

Software Shelf executives come from diverse backgrounds having held successful executive, technical, marketing, and sales positions in well known multinational organizations. We utilize a corporate sales force composed of experienced IT professionals who develop long-term relationships with customers. Staff include professional developers, technical consultants and various administrative personnel.

Support Services

Our technical support programs provide a wide variety of free and fee-based technical support services to individual and corporate customers. We provide technical support in 13 European languages during business hours in the US, UK and Europe. Free support is available on many products via electronic and automated services. Our print management and some of our other products also contain Live Updates which give instant access to updates, enhancements, support tips and other useful information.

Sales and Support in 65 Countries

Our sales and support efforts are complemented by resellers and distributors located in 65 countries around the world that provide technical support and handle sales for their local areas.

We regularly conduct surveys of users, network administrators and other publics to stay abreast of changing customer needs.

Marketing and Publications

We market our products through traditional media (magazines, newspapers) as well as through the web and through our growing network of over 135 resellers and distributors.

We publish a major newsletter to IT administrators and end users. EnterpriseWire® newsletter has a circulation of approximately 150,000.